SETTLEMENT
Muchen feels optimistic. He wants to securely receive funds from his parents in China for tuition and living expenses, start to build credit, and learn more about Canadian credit products.
Situation:
Verifies the documents in person at the bank and opens an account for local and overseas transactions.
Applies for his first Canadian credit card to build credit.
Learns about using credit cards in Canada.
Barriers:
Lack of Canadian credit history.
No previous employment or income.
Limited understanding of how to budget and keep credit utilization rate under 30%.
Opportunities for financial institutions:
Offer free access to credit monitoring.
Provide customer support lines for international students.